Legal
Privacy Policy
How WOLF1956 collects, uses, and protects information, including the drawings you upload.
This Privacy Policy explains how WOLF1956 LLC (“WOLF1956,” “we,” “us,” or “our”) collects, uses, and shares information when you use https://sprinklertakeoff.com, create an account, upload project files, or otherwise use our fire sprinkler takeoff and estimating service (the “Service”).
It is meant to be readable. It works together with our Terms of Service. If you have questions or want to make a privacy request, email [email protected].
1. Who we are
WOLF1956 is operated by WOLF1956 LLC, a Texas limited liability company based in Midlothian, Texas. We provide an AI-assisted fire sprinkler takeoff and estimating subscription to professional users.
This policy applies to the Service we operate in the United States. We do not sell personal information, and we do not share it for targeted advertising.
2. Information we collect
We collect the following kinds of information:
Account information
When you inquire, start a trial, or create an account, we collect information such as your name, work email, company name, role, phone number if you give us one, number of seats, and messages you send us. If you submit a project, we also collect a project name, bid due date, notes, and a reference number.
Billing information
If you start a paid subscription or a trial that requires a payment method, our payment processor — Stripe — collects and processes your payment details, such as card or bank information, billing name and address, and transaction records. We do not store your full card or bank-account numbers. We may receive limited billing information from the processor, such as the last four digits, card brand, payment status, subscription status, invoice history, and the email used to pay.
Project uploads
You may upload construction drawings, specifications, addenda, written fire protection scope, water-supply data, and similar project documents, plus any notes you include with them. These files often contain project and business information, and sometimes names or contact details that appear on a title block or transmittal.
Usage and technical logs
We and our hosting provider collect ordinary technical information needed to run and secure the Service. This can include IP address, browser type, device type, pages or features used, referring URL, timestamps, approximate general location derived from IP, cookie or session identifiers, and error or security logs. If you use the upload or account features, we may also log account activity such as sign-ins, uploads, downloads, and document-delivery events.
Information you volunteer
If you email us or otherwise contact us, we collect whatever you choose to send, including the contents of the message and any attachments. Please do not email construction drawings; use the project upload process instead.
We do not require sensitive personal information such as Social Security numbers or health data to use the Service, and you should not upload that kind of information.
3. How we use information
We use information to:
- create and manage your account and seats
- provide the Service, including reviewing packages and preparing the Design Scope, Estimate, Proposal, and marked-up drawings
- communicate with you about your account, projects, trial, billing, and support requests
- process payments, prevent failed or fraudulent charges, and issue invoices or receipts, through Stripe
- maintain security, prevent abuse, debug problems, and keep the Service running
- understand how the Service is used so we can improve it (this is about product usage, not training third-party AI on your project files)
- comply with law, enforce our Terms of Service, and protect our rights and users
We use your project files only to deliver and support the Service for you, as described in the next sections.
If we ever send optional product updates or marketing email, we will include a way to opt out. We will still send messages that are needed to operate your account, trial, or subscription.
4. How we share information
We do not sell your personal information or your project files. We do not share them with other customers. We do not share personal information for cross-context behavioral or targeted advertising.
We share information only as needed in these situations:
- Payment processors. Stripe receives the billing information needed to start a trial, charge the monthly membership and plan fees, retry a failed payment, handle cancellation, and manage taxes or invoices. Stripe’s privacy policy governs the payment data it holds.
- Hosting and infrastructure. We host the website and private file storage with Cloudflare. Cloudflare may process technical logs and stored files as our service provider, only to host and deliver the Service.
- Service providers. Other vendors who help us operate the Service (for example, email delivery or account support tools, if we use them) may process information only on our instructions, to provide that service, and under a duty to keep it confidential.
- Legal and safety reasons. We may disclose information if we believe in good faith that we must do so to comply with law, a valid legal process, or a government request; to protect the security of the Service; or to protect the rights, property, or safety of WOLF1956, our users, or others.
- Business transfer. If we are involved in a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction. We will still expect it to be protected in a way that is consistent with this policy.
- With your direction. We may share information if you ask us to, for example if you want documents sent to a colleague on your account.
We do not share your project files with other subscribers, and we do not post customer drawings publicly. The demo and marketing examples on our website use a fictional project.
5. AI and your project files
WOLF1956 is an AI-assisted service. We may use automated tools, including AI, together with human review, to read a package and help prepare your documents.
Your uploads are confidential. We use them only to deliver and support the Service for you — including preparing your outputs, reviewing a job, fixing a problem, and responding to your requests.
We do not use your customer files to train third-party AI models or public AI models. We do not put your drawings into a public model-training set, and we do not share them with other customers for their use.
If a service provider processes a file for us in order to deliver the Service, that provider may handle the file only to perform that processing for us, under a duty to keep it confidential, and not to train their public or third-party models on it.
6. Cookies and similar technology
We may use essential cookies or similar technology to operate the website, keep you signed in, remember a session, or protect the Service. Stripe may also set cookies when you go through checkout or a billing portal.
We do not use advertising cookies, and we do not use cookies to sell your data or to run third-party ads. Our hosting provider may also collect ordinary technical logs as described above.
You can control cookies in your browser. If you block essential cookies, some parts of the Service, such as sign-in or checkout, may not work.
7. How long we keep information
We keep information only as long as we need it for the purposes in this policy, unless a longer period is required or allowed by law.
- Account information is kept while your account is open, and for a reasonable period afterward if we need records for billing, tax, dispute, or legal reasons.
- Billing records are kept as needed to complete the transaction, handle taxes and accounting, and resolve payment questions. Stripe also keeps records under its own policies.
- Project uploads and outputs are kept so we can deliver the Service and so you can retrieve your documents. Customer drawings and related project files are kept for 90 days after the job closes, and are deleted sooner if you ask. They are automatically deleted no later than 180 days after the job closes. A client’s written retention request overrides those defaults. This does not require us to delete copies we must keep to comply with law, resolve a dispute, or enforce our terms.
- Usage and security logs are kept for a limited time for security, operations, and troubleshooting, then deleted or aggregated.
To request deletion of your uploads, email [email protected] and include your account email or project reference number. We will handle the request within a reasonable time.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect information. Project files are intended to be stored in private storage and encrypted in transit and at rest. Access is limited to people and systems that need it to provide the Service.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a data breach that requires notice under applicable law, we will notify you and any required regulator in the manner and time the law requires.
9. Your rights (Texas and the United States)
We operate in Texas, in the United States. Depending on where you live and whether a state privacy law applies to us, you may have rights over your personal information. Those rights can include the right to:
- confirm whether we process your personal information and access it
- correct inaccurate personal information
- request that we delete personal information, including project files you uploaded
- obtain a copy of personal information you provided to us, in a portable format where that is practical
- opt out of the sale of personal information, targeted advertising, or certain profiling — we do not sell personal information and we do not use it for targeted advertising
- appeal a decision if we decline a request, where the law gives you that right
Texas has a consumer data privacy law (the Texas Data Privacy and Security Act). Whether a particular law applies can depend on facts such as how much personal data a business processes. Even where a statute may not formally apply, we will reasonably honor access, correction, and deletion requests from our customers and their authorized users.
To make a request, email [email protected] from the email on your account and tell us what you are asking for. We may need to verify your identity before we complete the request, and we may not be able to fulfill a request that would interfere with our legal duties, a dispute, security, or another person’s rights. We will respond within 45 days, or sooner if a shorter period applies, and we will tell you if we need more time where the law allows it.
You may also use an authorized agent where the law allows it, and you will not be discriminated against for exercising a privacy right.
If your request concerns payment-method data we do not hold, we may direct you to Stripe, or we may work with Stripe as needed to help you.
10. Children
The Service is a professional business tool. It is not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has given us personal information, please contact us and we will delete it.
11. Where information is processed
We are based in Midlothian, Texas, and we process and store information in the United States. If you access the Service from outside the United States, you understand that your information will be processed in the United States, where privacy laws may be different from the laws in your country.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on the website and change the effective date. If a change is material, we will also try to give notice, for example by email to your account address or by a notice in the Service. The updated policy applies as of its effective date.
13. Contact
For privacy questions, file-deletion requests, or to exercise a privacy right, contact:
WOLF1956 LLC
Attn: Privacy
6006 14th Street
Midlothian, Texas 76065
Email: [email protected]